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Frequently Asked Questions
What is Miami Crystal Edition compatible with?
The Miami Crystal Edition is compatible with all standard smartphones with both Android and iOS. It is equipped with very stable and reliable Bluetooth 5.0 connection.
How long does the delivery take?
Shipping time for in-stock items will very much depend on the courier you choose, since our Express and Economy couriers might take from 2-5 or 3-6 business days, whereas, our free Standard shipping may take slightly longer to deliver. In both cases, you will receive a tracking number shortly after placing your order so you’ll know exactly when your package is scheduled to arrive.
Can I change / cancel an order?
We aim to honor all change or cancellation requests but is not guaranteed. If you contact us before the products are shipped, there is a higher probability for successfully changing or cancelling the order per request.
What payment methods do you accept?
Most major payment methods are offered but can vary for certain markets. At checkout you will be able to see the available payment methods to choose from for your market (e.g., credit card (MasterCard, Visa), Klarna, Swish, PayPal).
What is your 365-day limited warranty cover?
We are devoted to producing only high quality items featuring the latest technology. However, in exceptional cases, electronic products may have malfunctions due to manufacturing defects. That is why we offer a full one (1) year warranty from the date of original retail purchase, which covers defects in materials and workmanship.